Agencies

Thank you for choosing INFOFLOT Cruise Company – one of the leading travel operators offering cruises on the Waterways of Russia.

We provide support for our agencies and send the necessary material (ready-made banners, brochures, and presentations). Please let us know what will be required.

To start our cooperation we offer you to sign a contract, which defines the working conditions and annex with terms of cruise cancellation.

Dear Partners, please, pay attention when filling in the details of the contract and signing it. It’s needed to sign every page of the contract. Please, note also contract can be signed by the CEO only.

Commission fee amount for every ship you can request by e-mail: a.andriyanova@infoflot.com. After signing the documents, you can send them on e-mail above.

Booking and payment

You can book a cruise by sending a request at en@infoflot.com. After confirming your reservation any changes previously agreed, can only be taken in writing.

INFOFLOT Cruise Company sends you an invoice for payment with the amount minus your agency fee (in accordance with Annex to the Agreement). Payment is accepted from the agency by wire transfer.

Cancellation

In case of refusal of your customer from the booked tour before the cruise starts and for a refund, you need to send a cancellation request to the INFOFLOT Cruise Company by e-mail, and an official letter indicating your banking details.

Learn more about a product

To learn more about us and our products we offer you to download a presentation (see below):

We pay special attention to cooperation with tourist agencies. All comments, questions, and suggestions about our work you can send at a.andriyanova@infoflot.com

We will be glad to cooperate with you!